Privacy Policy

Last updated: April 2026

TechSpot Technologies ("we", "us") operates TechSpot Kenya. This policy explains how we collect, use, and protect your personal data under the Kenya Data Protection Act 2019 (Act No. 24 of 2019).

1. Data Controller

TechSpot Technologies
Bihi Towers, 5th Floor, Suite 512, Moi Avenue, Nairobi, Kenya
info@techspotkenya.co.ke • +254 714 303 840

2. Information We Collect

  • Identity & Contact: Name, email, phone number, billing and delivery address.
  • Transaction Data: Products purchased, payment method (M-Pesa transaction ID), order history.
  • Technical Data: IP address, browser type, device, pages visited.
  • Marketing Data: Email address and preferences if you subscribe to our newsletter.

We do not collect sensitive personal data and do not knowingly collect data from persons under 18.

3. How We Use Your Data

  • Processing and fulfilling your orders, including delivery and after-sales support.
  • Processing payments via M-Pesa, card, or bank transfer.
  • Sending order confirmations, delivery updates, and warranty reminders.
  • Sending promotional emails only where you have explicitly opted in.
  • Complying with legal obligations including tax records and fraud prevention.

4. Data Sharing

We do not sell your data. We share it only with: payment processors (Safaricom M-Pesa), delivery partners, and regulatory authorities when legally required.

5. Cookies

We use essential cookies (required for the cart to work), analytics cookies, and WooCommerce session cookies. You can control cookies via your browser settings.

6. Data Retention

  • Order records: 7 years (KRA requirements).
  • Account data: duration of account plus 2 years.
  • Marketing data: until you unsubscribe.

7. Your Rights (Kenya DPA 2019)

You have the right to access, correct, delete, or restrict your data. You may also withdraw marketing consent or lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

To exercise your rights, contact: info@techspotkenya.co.ke

8. Data Security

Our website uses SSL encryption. Payments are handled by PCI-DSS compliant processors — we do not store card numbers.

9. Changes to This Policy

We may update this policy. Significant changes will be notified via email or a website notice.